API docs / API reference / Fundamentals Limits and quotas Every size, count and time limit in one place: requests, scenes, renders, keys, the visualizer and how long things are kept.
Updated October 28, 2026
Every limit here is enforced by the API, and a request that passes one is refused without charging anything, apart from a scene name, which is shortened to fit. The defaults are the same for every workspace.
Limit Value See Requests per secret key 600 a minute Rate limits Idempotency-Key length 1 to 255 visible characters Idempotency Idempotency-Key memory 24 hours Rules Transport HTTPS only Security
Limit Value Scenes added through the API 500 requests a day per workspace, reset at midnight UTC. One refused for its body (no image, a bad setting) is not counted Room picture formats JPEG, PNG or WebP Room picture size Up to 30 MB Scene name Up to 255 characters; a longer one is shortened Settings indoor or outdoor; anything else is refused Image storage Your plan's storage, shared with the app
Limit Value Renders in one request 100 Renders running at once 3 per workspace, shared by all its keys Paint color name Up to 60 characters surface_id Up to 255 characters A render with no progress Failed and refunded after 10 minutes Credits 1 per render, from your plan
Limit Value Key name Up to 100 characters Websites on a publishable key Up to 20 Who can create and revoke keys Workspace owners and admins
Setting Default Range Pictures per shopper visit 8 1 to 50 Pictures a month 1,000 1 to 1,000,000, or no limit Paint colors None Up to 2,000 Color name Up to 80 characters Button label Up to 60 characters Button link https only, up to 500 characters
See Configure visualizer settings and limits .
What How long Image links At least 30 days; fetch the render again for a fresh one Shoppers' room photos and pictures 30 days, or at once when the shopper deletes them Idempotency-Keys 24 hours
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